Frequently Asked Questions

Where do you ship?

We currently ship across Canada and the U.S.

Orders are processed within 3-5 business days. You’ll receive tracking details once your order is on its way.

Eco-friendly ingredients is our top priority. We use:

• 100% pure soy wax for a cleaner, longer burn.
• Premium, phthalate- and paraben-free non-toxic fragrances.
• Eco-friendly crackling wood wicks.

Each candle is hand-poured in small batches.

Yes! If you're in the Toronto area, you can select Local Pickup at checkout.

We're located in Scarborough, Ontario, and once your order is ready (typically within 2–3 business days), you’ll receive an email with our full pickup address, pickup hours, contact info, and instructions on how to collect your order.

Important: Pickups are arranged by appointment, and we’ll coordinate a time that works best for you.

Use this section to answer a question, provide product information, or talk about your brand.

If you’re not quite sure which size is right for you, refer to our size guides located on each product page.

10 oz candles burn for 65-75 hours

• 7 oz candles burn for 45–50 hours
• 3 oz candles burn for 20–25 hours
• Wax melt cubes can be used 2–3 times each

To maximize burn time, read Candle Care 101: 4 Essential Tips to Know

Yes! We love creating custom label candles for any occasion, and offer wholesale pricing on orders of 5 candles or more.

Whether it’s for a wedding, corporate event, or personal milestone, reach out to us! We’d love to create something meaningful for you.